Fun88 privacy policy: how your data is protected

Fun88 collects only the data it needs to run your account, process payments and meet licensing requirements. This page explains what information is gathered, how it is stored and who can access it. You will also find a full breakdown of your rights as a player in India.

Who controls your data on Fun88

Fun88 is operated by E Gambling Montenegro d.o.o. in cooperation with OG Global Access Limited. Both entities are bound by the terms of the E Gambling Montenegro licence (no. 0133), which sets enforceable standards for data handling, storage and disclosure. When you create an account or place a bet, these are the organisations responsible for protecting the information you provide.

This is not a voluntary commitment – it is a licensing condition. Failure to meet data protection standards puts the operator’s licence at risk, which is a financial and legal consequence that incentivises proper handling of your personal information.

What personal data Fun88 collects

Fun88 gathers information at different stages of your interaction with the platform. Here is a breakdown of what is collected and when:

Why each type matters

Identity and contact details are essential for creating and managing your account. Financial data enables deposits and withdrawals through UPI, Google Pay, PayTM, PhonePe, NetBanking, AstroPay and crypto. Verification documents fulfil KYC (know your customer) requirements that all licenced platforms must follow. Technical data helps Fun88 detect fraud, prevent unauthorised access and improve platform performance.

None of this data is collected without purpose. Each category ties directly to a specific operational or regulatory need.

How Fun88 uses your information

Your data serves defined purposes. Fun88 does not collect information speculatively or use it beyond what is necessary for the following:

• Processing bets, deposits and withdrawals accurately
• Verifying your identity to prevent fraud and underage gambling
• Complying with anti-money laundering (AML) regulations
• Sending transactional notifications (deposit confirmations, withdrawal updates)
• Providing customer support and resolving disputes
• Delivering promotional offers you have opted into
• Monitoring platform security and detecting suspicious activity
• Improving website and app performance based on usage patterns

Promotional communications

Fun88 may send you information about bonuses and promotions, including the welcome bonus of up to 388% up to ₹28,000 and the 5% weekly reload offer. You can unsubscribe from marketing communications at any time through your account settings or by using the unsubscribe link in any promotional email. Transactional messages (payment confirmations, security alerts) will continue regardless of marketing preferences.

Data sharing – who sees your information

Fun88 does not sell, rent or trade your personal data. Information is shared only in specific, limited circumstances:

Third-party obligations

Every third party that receives your data is bound by confidentiality agreements. They can only use your information for the specific purpose it was shared – not for their own marketing, profiling or resale. Payment processors see transaction details but not your betting activity. Identity verification partners see your documents but not your account balance.

Data security measures

Fun88 uses multiple layers of protection to secure your information:

• SSL encryption on all data transfers between your device and Fun88 servers
• Encrypted storage for sensitive data including financial details and identity documents
• Access controls limiting which staff members can view specific data categories
• Monitoring systems that detect and flag unusual account activity
• Regular security audits as required by the E Gambling Montenegro licence

What encryption means in practice

When you enter your UPI ID or upload an Aadhaar card for verification, that data is encrypted before it leaves your device. It travels through secure channels and is stored in encrypted format on Fun88’s servers. Even if an unauthorised party intercepted the data in transit, they could not read it without the encryption keys.

No system is completely immune to risk, and Fun88 acknowledges this. The platform states that information transmitted over the internet carries inherent risk, but takes all commercially reasonable steps to minimise exposure.

Data retention – how long your information is kept

Fun88 retains your personal data for as long as your account is active and for a period after closure as required by law. Anti-money laundering regulations typically require financial records to be kept for several years after the last transaction. Once the retention period expires, data is securely deleted or anonymised so it can no longer identify you.

If you request account closure, Fun88 will retain only the minimum data required by law and delete everything else. You will not receive marketing communications after closure. Any remaining personal data is either anonymised or permanently removed from active systems.

Your rights as a player

You have specific rights regarding your personal data. Here is what you can request:

How to exercise your rights

Contact Fun88’s support team through live chat, email ([email protected]), WhatsApp or Telegram. The team will respond to data rights requests within 30 days. You may be asked to verify your identity before data is released, which protects against unauthorised access to your information.

Some rights may be limited by legal obligations. For example, Fun88 cannot delete financial transaction records that must be retained under AML regulations. The support team will explain any such limitations when responding to your request.

Cookies and tracking technologies

Fun88 uses cookies and similar technologies to maintain your session, remember preferences and analyse platform usage. Cookies fall into several categories:

• Essential cookies – required for the platform to function (login sessions, security tokens)
• Performance cookies – track page load times and error rates to improve the platform
• Analytics cookies – measure how users navigate the site to optimise layout and features
• Marketing cookies – track promotional campaign effectiveness

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using core platform features like placing bets or making deposits.

Protection of minors

Fun88 services are restricted to users aged 18 and above. The platform does not knowingly collect personal data from minors. If Fun88 discovers that a minor’s information has been collected, it will be deleted immediately and the associated account will be closed.

Age verification during the KYC process serves as the primary safeguard. The registration process also requires mobile number verification via OTP, which adds a practical barrier to underage access.

How Fun88 handles data breaches

In the event of a data breach that affects your personal information, Fun88 is required to notify relevant regulatory authorities and affected users within the timeframes mandated by its licensing conditions. The notification will include details of what data was compromised, what steps Fun88 is taking to contain the breach, and what actions you should take to protect your account.

Fun88 maintains incident response procedures that include isolating affected systems, conducting forensic analysis and implementing additional security measures to prevent recurrence. If your account is directly affected, you may be asked to reset your password and verify your identity before regaining full access.

Changes to this privacy policy

Fun88 may update this privacy policy to reflect changes in data practices, legal requirements or platform features. Updates are published on this page, and continued use of the platform after publication constitutes acceptance of the revised terms. For significant changes, Fun88 may notify registered users directly through email or in-app notifications.

Review this page periodically to stay informed about how your data is handled. The most recent version always governs your relationship with the platform. Bookmark this page for easy access whenever you want to check for updates.

FAQ

Does Fun88 sell my personal data to third parties?

No, Fun88 does not sell, rent or trade personal data under any circumstances.

What encryption does Fun88 use?

SSL encryption protects all data transfers between your device and Fun88 servers.

Can I delete my Fun88 account and all associated data?

Yes, though some financial records must be retained as required by anti-money laundering laws.

How long does Fun88 keep my data after account closure?

Data is retained for the minimum period required by law, then securely deleted or anonymised.

Who can I contact about my data rights?

Reach Fun88 support via live chat, email ([email protected]), WhatsApp or Telegram for any data request.

Does Fun88 collect data from minors?

No, the platform is restricted to users aged 18+ and deletes any minor’s data immediately upon discovery.

Can I opt out of marketing emails?

Yes, unsubscribe through your account settings or the link in any promotional email.

How quickly does Fun88 respond to data requests?

Fun88 aims to respond to all data rights requests within 30 days.

What data does Fun88 share with payment providers?

Only the transaction details necessary to process your deposit or withdrawal.

Is my betting history shared with anyone?

Only with regulatory or law enforcement authorities when legally required, not for commercial purposes.